Your questions,
our answers.

Create your account on agensio.ai, choose one or more agents from our catalogue, and activate your subscription. Each agent is up and running in under 10 minutes thanks to our guided setup wizard.

No. Agensio is designed for SME and micro-business managers and teams, with no IT skills required. Configuration is done using natural language, and our team can support you during a free video onboarding session.

We offer a personalised demo on request. Contact us at bonjour@agensio.fr to schedule a live demonstration of the agent you’re interested in.

Most agents are set up and active in under 10 minutes. The Secretary agent requires connection to your email account (an additional 5 minutes). The Debt Collection agent may require a data import (CSV file), which takes a few minutes.

Yes. You can activate as many agents as you like, individually. All agents share the same dashboard and are managed via a unified interface.

Agensio is available in 3 packages including all agents: Starter at €85 HT /month, Growth at €195 HT /month and Suite at €450 HT /month. What varies from one package to another: the volumes (leads, posts, call minutes) and the Debt Collection agent’s commission (15% / 10% / 6% only on amounts actually recovered).

No. All our subscriptions are non-binding. You can cancel at any time via your dashboard. Cancellation takes effect at the end of the current monthly period, with no penalty.

We accept credit cards (Visa, Mastercard, American Express) and SEPA direct debits. Payments are secured via Stripe. Invoices compliant with French accounting standards (TVA) are generated automatically each month.

Yes. All invoices include French VAT (20%). They are available to download from your customer portal. European businesses outside France can provide their intra-Community VAT number for tax-free invoicing.

We consider requests on a case-by-case basis. Please contact us at bonjour@agensio.fr, specifying your organisation. We offer special terms for non-profit organisations and early-stage start-ups.

Each agent specialises in a specific business area. The Marketing agent creates and plans your content. The Watch agent monitors your sector 24 hours a day. The Leads agent qualifies your prospects. The Accounting agent analyses your finances. The Debt Collection agent follows up on your outstanding payments. The Secretary manages your emails and diary. The Receptionist answers your calls.

The Watch and Secretary agents operate continuously (24/7). Others, such as Marketing or Leads, carry out scheduled or on-demand tasks from your dashboard. You always remain in control.

Yes. During setup, you describe your business, your target customers and your communication style. The agent adapts its behaviour accordingly. You can change these settings at any time via the settings menu.

Yes, but you remain in control. You set the tone, the frequency of reminders and the escalation thresholds. Each email is sent from your domain and can be reviewed before sending if you wish.

Yes. The dashboard displays each agent’s recent actions, results achieved, and alerts requiring your attention in real time. You also receive a daily summary by email if you enable this feature.

Agents are configured with safeguards: before any irreversible action is taken, your approval is required. ‘Supervision’ mode allows you to manually approve each action during the onboarding phase.

Yes. All your data is hosted in Europe (France). We do not sell any data to third parties. Our subcontractors are contractually bound to the RGPD via DPAs. A signed DPA is available on request.

All customer data is stored on servers located in France (eu-west-3 region, Paris). No data is transferred outside the European Union. Backups are encrypted and stored on geographically separate servers.

No. Agensio never stores bank credentials. The Accounting agent analyses the exports you import but does not have direct access to your accounts. Payments are processed via Stripe — your card details are never sent to us.

Yes. From your customer dashboard, you can request the complete deletion of your account and all associated data. The deletion takes effect within 30 days. Only data required by law (invoices) is retained for the statutory period.

All communications are encrypted using TLS 1.3. Data at rest is encrypted using AES-256. Passwords are hashed using bcrypt. Access to our infrastructure is protected by multi-factor authentication.

Agensio Integrates with Gmail, Outlook, Google Calendar, Stripe, Sellsy, Pennylane, Notion, Slack and dozens of others via Zapier and our API. New integrations are added every month at the request of customers.

Yes. The Agensio app is available on iOS and Android. It allows you to view your agents’ activities, receive real-time notifications and approve actions that require your authorisation from your smartphone.

Yes. A REST API is available for Enterprise customers and partners. Full documentation is accessible from your dashboard. Contact us for developer access or bespoke integrations.

Agensio It works on all modern browsers: Chrome, Firefox, Safari, Edge (versions from the last 2 years). We recommend Chrome for the best experience. JavaScript must be enabled.

We guarantee an SLA of 99.5% monthly uptime. In the event of an incident, our status page is updated in real time. Running agents automatically resume after an incident with no data loss.